Ferntech, New Zealand’s leading drone technology specialist, is looking for a motivated Drone Technician to join our team. This role is perfect for someone with a background in electronics or IT hardware who thrives on solving complex problems and enjoys direct customer interaction. You’ll receive full training to become an expert in drone diagnostics and repair, working with everything from consumer models to large commercial aircraft. If you take pride in precision and want to build a future in a fast-growing field, this is your launchpad.
Company Overview
Ferntech is the trusted name in drone technology across New Zealand, supporting a wide range of customers from enthusiasts to major agricultural and enterprise clients. We operate an official drone repair and service centre in close partnership with industry leader DJI. Our mission is to keep our customers flying safely and efficiently. We are a team of passionate problem-solvers committed to technical excellence, clear communication, and continuous learning in the dynamic world of aerial technology.
Key Responsibilities
In this customer-focused technical role, you will be responsible for the entire repair lifecycle. Your key duties will include:
- Diagnosing, testing, repairing, and maintaining a wide variety of drone platforms and their components to a high standard of workmanship.
- Performing essential software tasks like firmware updates, configuration, and calibration, followed by thorough functional testing and test flights to confirm airworthiness.
- Managing DJI warranty and non-warranty repair cases from start to finish, ensuring all documentation and processes are followed accurately and efficiently.
- Communicating clearly and professionally with customers via phone and email to explain technical findings, set realistic expectations, and provide updates on repair status.
- Committing to your own continuous development by building expertise across DJI platforms and progressing along a defined pathway toward certifying to repair larger aircraft over 25kg.
Qualifications
We are looking for an individual with the right foundational skills and attitude to excel. The essentials for this role are:
- A background in electronics, IT hardware repair, or a similar hands-on technical field that demonstrates strong problem-solving ability.
- Exceptional attention to detail and a genuine pride in delivering quality, reliable outcomes.
- Clear, confident, and professional written and verbal communication skills.
- A high level of independence, ownership, and a logical, methodical approach to work.
- The ability to learn new systems, tools, and technologies quickly.
- Please note: No prior drone experience is required—we provide comprehensive training. However, applications must include a cover letter to be considered.
Benefits and Perks
Joining Ferntech means building a specialised career with clear growth. We offer:
- A competitive salary of $67,000 – $72,000 per year.
- Full, comprehensive training provided to become a certified drone technician, with no prior experience needed.
- A clear career pathway including DJI certifications and progression toward working on larger, more complex aircraft over 25kg.
- The opportunity to work with leading technology (DJI) and support a diverse range of exciting industries across New Zealand.
- A role where you are trusted with ownership of your work and have direct, meaningful interaction with customers.
How to Apply
If you are a logical problem-solver ready to launch a rewarding technical career, we want to hear from you. To apply for the Drone Technician position, please submit your CV along with a cover letter detailing why you are a great fit for this role. Applications without a cover letter cannot be considered. Take the first step towards a future in high-tech repair with New Zealand’s drone specialists.