Here is your chance to join the world-renowned team at The Ritz-Carlton Tokyo as a part-time Spa Attendant. In this role, you will provide warm and gracious service to guests as you orient them to our spa facilities, offer amenities, and ensure every detail contributes to a wonderful experience. You’ll escort guests to treatment rooms, maintain the cleanliness and organization of spa areas, and anticipate guest needs with genuine care. At The Ritz-Carlton, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. If you have a warm, people-oriented demeanor and a gift for paying attention to small details, we want to hear from you.
Who We Are
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. We attract the world’s top hospitality professionals who curate lifelong memories, believing that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and guide us each day to be better than the next. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
What You’ll Be Doing
- Provide general spa orientation to guests upon arrival, explaining the location and use of locker rooms, lounge areas, and hospitality stations.
- Offer guests amenities such as water, juice, or heated neck pillows.
- Answer questions about general property information and amenities.
- Escort guests to and from treatment rooms.
- Check computer for updates and changes to schedule regularly throughout the day.
- Maintain cleanliness of workstation, treatment rooms, spa locker room, and lounge areas.
- Dispose of trash and dirty linens in the proper area.
- Secure supplies and equipment at the end of each shift.
- Stock towels, linens, supplies, and amenities in the locker room, lounge areas, and hospitality stations.
- Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
- Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional.
- Anticipate and address guests’ service needs; thank guests with genuine appreciation.
- Speak with others using clear and professional language.
- Develop and maintain positive working relationships with others.
- Comply with quality assurance expectations and standards.
- Perform physical tasks including reaching, bending, twisting, pulling, and stooping.
- Move, lift, or carry objects weighing less than or equal to 10 pounds.
- Stand, sit, or walk for extended periods of time.
- Perform other reasonable job duties as requested by Supervisors.
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience required.
- Supervisory Experience: No supervisory experience required.
- License or Certification: None required.
What We Offer
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
As a Spa Attendant at The Ritz-Carlton Tokyo, you’ll receive:
- Part-time employment with a world-leading luxury hospitality brand.
- A starting wage of $21 per hour.
- The opportunity to learn and exemplify the Gold Standards of The Ritz-Carlton.
- A supportive team environment where you can grow and develop.
- The chance to be proud of the work you do and who you work with.
Ready to Apply?
If you have a warm, people-oriented demeanor and a gift for paying attention to small details, we encourage you to apply. Join The Ritz-Carlton Tokyo and become part of a team that creates experiences so exceptional that long after a guest stays with us, the experience stays with them.