If you enjoy solving technical problems on site and keeping collaboration technology running smoothly, this Field Service Technician role deserves your attention. A global leader in digital enablement solutions needs a bilingual technician to support customers across Japan. You will read electronic schematics, perform preventative maintenance, and restore functionality to audiovisual systems in corporate environments. This position is perfect for someone with two to four years of AV integration experience who wants to work independently while delivering world class customer service. Travel to various job sites is required, so you should be comfortable working at different client locations each week.
Company Overview
The employer is AVI SPL, the largest provider of collaboration technology solutions including award winning managed services. They transform how people and technology connect to help organizations thrive. The company employs highly certified industry experts and values an inclusive, diverse workplace. Their clients range from global enterprises to government agencies.
What you will do on a daily basis
- Read and interpret electronic schematics and architectural blueprints to guide your service work
- Perform preventative maintenance visits to keep client environments stable and reliable
- Clean audiovisual equipment including camera lenses, monitors, and equipment fans
- Field install control programs for AMX, Crestron, and firmware updates with upload and download capability
- Provide service support for networked devices such as routers and IP protocols
- Pull cable, install connectors, mount projectors, and hang ceiling mounts as needed
- Set up and troubleshoot various video codecs, then train clients and less senior technicians
Qualifications required
Fluency in both Japanese and English is mandatory because you will communicate with local clients and the global helpdesk. You need the ability to use hand and power tools safely and efficiently. Basic computer knowledge and an understanding of signal flow for audio, video, and control are essential. You must be able to manage small to medium projects and solder or crimp connectors. A high school diploma or equivalent is preferred, along with two to four years of audiovisual integration experience. Formal education in electronics or a related field is a plus. Familiarity with AMX networking essentials, Crestron professional installation, Extron introductory knowledge, or AVIXA CTS General Certification is also nice to have.
Salary and benefits
The expected monthly salary for this Field Service Technician role in Japan ranges from 380,000 to 480,000 Japanese Yen based on your experience and certifications. This is a full time position with travel to customer sites. The company offers an enjoyable and dynamic work culture, training opportunities, and professional development. Health insurance and paid time off are provided in accordance with local labor laws.
How to apply
To apply for this position, please submit your resume and a brief cover note highlighting your bilingual skills and AV service experience. Use the application link on the job posting page. The hiring team is reviewing candidates on a rolling basis. If you are ready to work smarter, help people connect, and grow your career with an industry leader, we encourage you to apply today.