A world class luxury hotel in Nagoya is looking for a dedicated housekeeping attendant to support all housekeeping and laundry operations, ensuring every guest enjoys an exceptional experience. This role is perfect for someone who takes pride in maintaining consistently high operating standards, monitoring the appearance and performance of team members, and providing excellent guest service. You will manage room availability, control master keys, handle lost and found, coordinate uniform and linen, and fulfill guest preferences using customer relationship management systems. If you have previous laundry experience, good oral and written communication skills, intermediate computer proficiency, and a positive attitude, this full time position offers competitive monthly pay, the chance to work for a leading global hospitality company, and a supportive team environment. The primary keyword housekeeping attendant appears naturally here because that is exactly who we need.
About the Company
Conrad Nagoya is part of Hilton, the leading global hospitality company spanning the lodging sector from luxurious full service hotels to extended stay suites. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Their vision to fill the earth with the light and warmth of hospitality unites the team to create remarkable experiences around the world every day. The property in Nagoya is known for its elegance, attention to detail, and commitment to guest satisfaction. Amazing team members are at the heart of it all.
Key Responsibilities
- Ensure consistently high operating standards in every area of housekeeping and laundry as identified by the hotel brand standards.
- Monitor the appearance, standards, and performance of all housekeeping and laundry team members with an emphasis on training and teamwork.
- Provide excellent guest service, actively working on availability and release of rooms for guest service along with floor housekeeping supervision.
- Manage controls of the housekeeping department including frequency of employees, release of master keys, incident book, input and output of uniform and linen.
- Check daily guest information in CRM and ensure that preferences and requests are met on time.
- Request flowers for special occasions such as marriage, bereavement, or maternity, and provide embroidery for special linen like wedding and pampering.
- Control monthly lost and found and donations, check uniforms and send for cleaning or repair, and make daily guest clothing release for laundry service.
What You Need to Qualify
Previous experience in laundry is required. You must have planning and organizing skills, good oral and written communication, and strong interpersonal skills. Proficiency at an intermediate level with computers and programs including Microsoft Office is necessary. You must be committed to delivering a high level of customer service and maintain excellent standards of cleanliness. A positive attitude and the ability to work in a team are essential. Excellent attention to detail is advantageous. No formal degree is specified. You must be eligible to work in Japan and speak Japanese or English at a functional level. Physical fitness for standing, bending, and lifting is required.
Salary and Benefits
The monthly salary for this Housekeeping Attendant position ranges from 220,000 to 280,000 Japanese yen based on experience, which aligns with current market rates for housekeeping roles in luxury hotels in Nagoya. This is a full time position. Benefits include paid time off, health insurance, pension contributions, and employee discounts on Hilton hotel stays worldwide. You will also receive training and development opportunities within the Hilton brand. A supportive team environment and the chance to work in a prestigious property are additional perks. Uniforms are provided.
How to Apply
To apply for this Housekeeping Attendant role at Conrad Nagoya, visit the Hilton careers website or the job portal where you found this listing. Submit your resume and a brief cover letter highlighting your laundry experience and customer service skills. Shortlisted candidates will be contacted for an interview. Your next career chapter may be one application away. Take the step today.