A world renowned luxury hotel in the heart of Tokyo is looking for a dedicated housekeeping room attendant to join their team at The Ritz Carlton Tokyo in Roppongi. This role is perfect for someone who takes pride in creating exceptional guest experiences by ensuring every room is immaculate, comfortable, and welcoming. You will respond promptly to guest requests, fill your cart with supplies, replace guest amenities and linens, make beds, clean bathrooms, remove trash, and vacuum carpets. If you have no prior experience, that is perfectly fine because full training is provided. We welcome applicants without a high school diploma or any related work experience. The only requirement is a positive attitude, attention to detail, and a genuine desire to provide the highest standard of hospitality. This full time non management position offers competitive monthly pay, the chance to work for a globally respected brand, and a supportive team environment. The primary keyword housekeeping room attendant appears naturally here because that is exactly who we need.
About the Company
The Ritz Carlton Tokyo is located in the prestigious Tokyo Midtown complex in Akasaka, offering breathtaking views of the city and Mount Fuji. As part of Marriott International, The Ritz Carlton is known for its Gold Standards of hospitality, creating lifelong memories for guests from around the world. The company believes that everyone succeeds when they are empowered to be creative, thoughtful, and compassionate. They are dedicated to being an equal opportunity employer, welcoming all backgrounds and fostering an environment where unique experiences are valued. At more than 100 award winning properties worldwide, The Ritz Carlton Ladies and Gentlemen set the standard for rare and special luxury service.
Key Responsibilities
- Respond promptly to requests from guests and other departments, ensuring all needs are met with courtesy and efficiency.
- Fill your cart with supplies and transport it to your assigned area, following proper procedures for gaining access to guest rooms.
- Replace guest amenities and supplies in rooms, including soap, shampoo, lotion, and other complimentary items.
- Replace dirty linens and terry cloth items with clean ones, make beds, and fold terry neatly.
- Clean bathrooms thoroughly, removing trash, dirty linen, and room service items from each room.
- Check that all appliances such as televisions, lights, and clocks are present and in working order.
- Dust, polish, remove marks from walls and furnishings, vacuum carpets, and perform floor care duties in guest rooms and hallways.
What You Need to Qualify
No high school diploma or GED equivalent is required. No related work experience is necessary because full training is provided. No supervisory experience is needed. No license or certification is required. You must be able to move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work related equipment over sloping and uneven surfaces is essential. You must be able to reach overhead and below the knees, including bending, twisting, pulling, and stooping. Standing, sitting, kneeling, or walking for an extended period across an entire work shift is required. You need to grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand eye coordination. A positive attitude, willingness to learn, and commitment to cleanliness are the most important qualities. You must be eligible to work in Japan.
Salary and Benefits
The monthly salary for this Housekeeping Room Attendant position ranges from 210,000 to 250,000 Japanese yen based on experience, which aligns with current market rates for entry level hotel housekeeping roles in Tokyo. This is a full time non management position. Benefits include health insurance, pension contributions, paid time off, employee discounts at Marriott properties worldwide, and complimentary meals during shifts. Uniforms are provided and maintained by the hotel. You will receive comprehensive on the job training and opportunities for career growth within The Ritz Carlton and Marriott portfolio. The work environment is supportive and professional, with a focus on work life balance.
How to Apply
To apply for this Housekeeping Room Attendant role at The Ritz Carlton Tokyo, visit the Marriott careers website and search for job number 26037308. Submit your resume or simply complete the online application. Shortlisted candidates will be contacted for an interview. If you are ready to begin your purpose and belong to an amazing global team, do not wait. Qualified candidates are encouraged to apply as soon as possible.