Pettus Chrysler Dodge Jeep Ram De Soto is seeking a Service Advisor Assistant to join their busy Service Department in De Soto, Missouri. This role is perfect for organized, customer-focused individuals who thrive in fast-paced environments and enjoy supporting a team. As a Service Advisor Assistant, you will help ensure customers stay informed throughout their service experience, assist with scheduling, and maintain accurate records, all while supporting the service advisors and technicians to keep operations running smoothly. This role offers competitive pay and full-time hours.
Company Overview
Pettus Chrysler Dodge Jeep Ram De Soto is part of a well-established automotive dealership network serving the De Soto area. The dealership prides itself on delivering exceptional customer service and maintaining high standards across sales, service, and parts operations. With a strong focus on professionalism, teamwork, and customer satisfaction, the dealership provides a supportive environment where employees can grow and develop their skills.
Key Responsibilities
- Handle high-volume inbound and outbound phone calls efficiently and professionally.
- Assist with light scheduling of service appointments and follow-ups.
- Provide consistent updates to customers on the status of their vehicles.
- Communicate clearly between technicians, service advisors, and customers to ensure smooth operations.
- Contact warranty companies for approvals and maintain proper documentation.
- Maintain a professional and positive customer experience at all times.
Qualifications
- Strong phone presence and confident communication skills.
- Excellent organization, attention to detail, and ability to follow through.
- Ability to multitask in a fast-paced, dynamic environment.
- Computer proficiency; experience with CRM or DMS systems is a plus.
- Professional attitude and team-oriented mindset.
- Prior experience in automotive service or dealership environments is beneficial but not required.
Benefits and Perks
This full-time position offers competitive pay ranging from $16 to $20 per hour, based on experience, with a median of 18 dollars per hour. Employees benefit from a professional and supportive work environment, opportunities to develop skills in customer service and automotive operations, and direct experience in a fast-paced service department that values efficiency, communication, and teamwork.
How to Apply
If you are organized, customer-focused, and eager to support a dynamic service team, apply today for the Service Advisor Assistant role at Pettus Chrysler Dodge Jeep Ram De Soto. Submit your application online or contact the service department directly to be considered for this full-time opportunity in De Soto, Missouri.