Room service has changed. Guests no longer want a cold sandwich left in a bag outside their door. They want a restaurant quality meal delivered with the same warmth and professionalism they would receive if they sat down at a table. That is where this role comes in. The Chelsea Hotel Toronto is looking for a Mobile Dining Server who can blend traditional in room dining service with modern mobile ordering technology. You will take orders by phone and digital platforms, coordinate with the kitchen, package everything with care, and deliver directly to guest rooms. You will also conduct floor checks to keep corridors clear and presentable. If you enjoy variety, independence, and making guests feel looked after without the constant rush of a dining room, this is a great fit.
About the Hotel
Chelsea Hotel Toronto is Canada’s largest hotel with 1,590 guest rooms. It is centrally located steps from the city’s best shopping, theatres, and nightlife. The hotel is known as the friendliest in Toronto and operates as an independent property within the Langham Hospitality Group portfolio. It offers full service urban resort amenities including multiple pools, downtown Toronto’s only indoor waterslide, a Family Fun Zone, and a Kid Centre. The hotel has won the Accessible Tourism Award and the Humanitarian Award from the Hotel Association of Canada. For employees, this means working in a large, stable, and inclusive environment that values diversity and accommodation.
What You Will Do Every Shift
You will take guest orders via phone or digital platforms with warmth and professionalism. You will provide knowledgeable menu guidance, thoughtful upselling, and beverage recommendations. You will carefully package and deliver orders promptly, ensuring presentation is polished and visually compelling. You will coordinate with the kitchen and bar to ensure order accuracy and timing. You will pack orders to maintain temperature, presentation, and completeness, including all condiments, cutlery, beverages, and accompaniments. You will conduct final quality checks before delivery. You will also deliver in room amenities and conduct regular floor checks to ensure corridors remain clean and aligned with hotel standards. You will handle guest concerns and special requests with efficiency, discretion, and courtesy. You will uphold food safety, sanitation, and Smart Serve regulations at all times.
What We Are Looking For
You need previous experience in a hotel or restaurant of similar size. Previous guest service experience is required. You must possess a valid Smart Serve certification. Good knowledge of wines, beers, and cocktails is expected. You should be efficient, quick to learn, and have a pleasant outgoing personality. Strong organizational and multitasking skills are essential. Excellent written and verbal communication skills in English are required. You must be able to work flexible hours including nights and weekends. Physical ability to stand, walk, carry trays, and lift up to 15 kilograms is necessary. No degree is mentioned or required. The hotel encourages applications from qualified women, men, visible minorities, Aboriginal peoples, and persons with disabilities. Accommodation is available throughout the selection process under AODA.
Pay and Benefits
The hourly rate for this Mobile Dining Server position is between CAD 22 and CAD 26 per hour depending on experience. That aligns with current market rates for in room dining roles in downtown Toronto hotels. You will also receive tips pooled from mobile dining orders. Benefits include hotel discounts, meal perks during shifts, and access to Langham Hospitality Group’s global training programs. You will work in a large supportive team environment with clear paths to supervisory roles. The hotel also offers recognition programs and accommodation for any accessibility needs.
How to Apply
If you are ready to deliver a seamless modern dining experience to guests at Canada’s largest hotel, apply directly through the Chelsea Hotel Toronto careers page or via the job listing you are viewing. Please advise the Talent Acquisition representative if you need accommodation during the recruitment process. The team is looking for someone who can start training within the next few weeks. Do not wait. A role that blends hospitality, technology, and genuine guest connection does not come up often. Submit your application and become part of Toronto’s friendliest hotel team.